$ cat post/the-daemon-restarted-/-old-servers-never-forget-/-i-wrote-the-postmortem.md

the daemon restarted / old servers never forget / I wrote the postmortem


Title: Y2K Over, But Ops Still Raining


February 28, 2000. It feels like just yesterday, but it was a full decade ago when we were dealing with the big one—the Millennium Bug and all that came with it. I remember those days vividly. The pressure was on, and everyone in ops was wearing it like a badge of honor or perhaps a dark cloud over our heads.

We had just come through the Y2K scare, which left an indelible mark on the industry. As we moved into 2000, the dust started to settle, but the remnants were still everywhere. There were whispers and hushed tones about what might have been—what if we missed something? What if some system failed, and we didn’t even know it until our customers did?

At work, I was working with a team that managed one of our company’s larger web servers, running Apache on Linux. The server was crucial for our e-commerce platform, so any downtime or performance issues could be catastrophic. We spent countless hours tuning configurations, monitoring logs, and writing scripts to ensure we were ready.

One of the most frustrating parts of those days was the constant stream of “what-ifs” and “you-said-were-ready-so-why-did-it-fail?” from management. It’s hard to reassure people when you’re just as anxious about it yourself. We worked overtime, double-checking everything we could think of, but there were so many moving parts.

Around this time, VMware was making waves with its virtualization technology. At the office, everyone was talking about how neat it would be if our servers were virtualized, but at home, I was still trying to figure out why my Windows 2000 box kept crashing after a few hours of uptime. Back then, the learning curve for VMware was steep, and the tools we had were far from perfect.

I remember one late-night session where we were testing our failover configuration for the Apache server. We wanted to make sure that if one server went down, another could take over seamlessly without any disruption in service. It’s funny now to think about how complex something like that was back then. We had to script custom solutions using Perl and bash, relying on simple monitoring tools like Nagios.

But let me tell you, the moment we got it working—the relief was palpable. For a few minutes, everyone was grinning from ear to ear, high-fiving each other in the office hallway. It felt like we had successfully dodged yet another bullet. But even as we celebrated, we knew there would always be more challenges ahead.

The industry was still reeling from the dot-com bust, and many of our peers were either laid off or taking on new challenges. Some moved to startups, others stuck it out at larger companies. In ops, we were seeing a shift towards open-source tools—Sendmail was still king, but Apache and BIND were solidifying their positions as de facto standards.

Looking back, I can see how naive some of us were about the future. We didn’t fully grasp just how much technology would change in the next decade. Napster was all the rage, and while it seemed like a silly little toy to most people, we could feel the undercurrents of change. The internet was evolving faster than anyone could predict.

In retrospect, those days were both harrowing and exhilarating. We learned so much about our systems, about each other, and ultimately, ourselves. I’ve carried that experience with me through many ups and downs in my career since then. It taught us resilience, the importance of thorough testing, and the value of community—a lesson I still apply every day.

So as we move forward into a new year, let’s remember those times when we thought we had to be ready for anything. Those experiences shaped who we are today, and while the world has changed drastically since then, the core principles remain: be prepared, keep learning, and stay resilient.


That’s how I recall it, anyway. Hope you found it interesting!