$ cat post/the-pager-went-off-/-a-rollback-took-the-data-too-/-the-wire-holds-the-past.md

the pager went off / a rollback took the data too / the wire holds the past


Title: DevOps Is a Mess, But That’s Okay


August 27, 2012. A day in the life of a systems engineer with too much to do and too little time. Today was another one of those days where I found myself staring at a wall of logs, trying to figure out why our application went down again.

It’s funny how quickly DevOps became this buzzword. In just a few years, it had gone from being a niche topic to something everyone seemed to be clamoring about. Chef and Puppet were duking it out in the config management wars, and Netflix was doing chaos engineering—stuff I could barely wrap my head around.

But as someone who has to get things done on a day-to-day basis, the reality of DevOps wasn’t quite so glamorous. Sure, the idea of automating everything and breaking down silos sounded great, but implementing it in practice? Not so much.

Today, I had been working with our Ops team on integrating Chef into our infrastructure. We were making progress, but every time we made a change, something would break somewhere else. It was like trying to patch together a jigsaw puzzle where each piece could be any size and shape—sometimes you just couldn’t make it fit right.

One of the biggest arguments I had today was about whether or not we should use Amazon’s AWS services for our storage needs. The team was split: half wanted to stick with our current solution, while the other half was excited by all the new features in AWS Glacier. In the end, we decided to take a measured approach and migrate incrementally.

Then there was the chaos engineering stuff. I read up on it, but truth be told, I found most of the concepts a bit overhyped. Sure, Netflix’s approach made sense for them—breaking things to make sure they stay up—but for us? Not so much. Our infrastructure wasn’t complex enough yet to warrant that kind of approach.

But amidst all this chaos (pun intended), I did learn one important lesson: communication is key. When you’re trying to implement new technologies and processes, especially in a large organization, everyone needs to be on the same page. So we spent hours hashing out our strategy and making sure everyone understood why we were doing things a certain way.

By the end of the day, I had some mixed feelings. On one hand, it felt like we made progress, but on the other, I couldn’t help but think that DevOps was still a mess. There’s so much to learn and adapt, yet no clear path forward. But then again, isn’t that what makes technology so exciting? The constant evolution and the never-ending challenge of making things work better?

As I packed up my laptop, I took one last look at our logs. They were noisy, chaotic, but they told a story. A story of failure, learning, and resilience. And that’s DevOps for you—messy, frustrating, but ultimately rewarding.


That was the day in August 2012 when I realized that DevOps wasn’t about having all the answers; it was about navigating through the chaos to get things done.