$ cat post/man-page-at-two-am-/-a-crontab-from-two-thousand-two-/-i-wrote-the-postmortem.md

man page at two AM / a crontab from two thousand two / I wrote the postmortem


Debugging Heaven: A Day in the Life of a Newbie Platform Engineer


July 20, 2009. This day began like any other, but it quickly turned into an epic debugging journey that would shape my early days as a platform engineer.

I woke up with a head full of excitement and trepidation. The tech world was buzzing with new developments: Google’s Chrome OS was about to launch, and I had just joined the ranks at a startup that was heavily leveraging AWS EC2/S3 for its cloud infrastructure. Little did I know, my first day would be filled with more challenges than I could have imagined.


The Early Morning Wake-Up Call

By 9 AM, I was already in front of my monitor, sipping on some strong coffee and trying to get up to speed on the latest AWS updates. My team had just transitioned a significant portion of our application to EC2 instances, and we were still ironing out the kinks.

The first issue hit me like a freight train: intermittent connection failures between our front-end servers and the database. It was as if the network was playing hide-and-seek with us, popping up for just long enough to get some data, then vanishing before it could complete its task.

I started by checking the usual suspects—network latency, firewall rules, routing tables—but nothing seemed amiss. Then I remembered a blog post from a friend who mentioned DNS issues causing similar problems. I double-checked our DNS settings and found an old configuration that was no longer valid. Fixed! Or so I thought.


The Mid-Morning Debugging Marathon

After lunch, the real fun began. A colleague had reported a critical bug in one of our core services—our user authentication module was failing sporadically on certain requests. The logs were full of cryptic errors like “unhandled exception” and “timeout reached.” I dove into them with a mixture of determination and dread.

I suspected it might be an issue with the way we handled asynchronous operations, so I started adding logging statements to get more context. After hours of staring at red error messages in my console, I noticed something peculiar: the same request was being logged multiple times under different user IDs!

Turns out, our session management logic was flawed. We were inadvertently creating new sessions instead of reusing existing ones, leading to unexpected behavior and timeouts. Fixing this meant rewriting a chunk of code, but after hours of debugging, it was done.


The Afternoon’s Reflection

By the end of the day, I was exhausted but satisfied with what I’d accomplished. My team had learned from our mistakes, and we were in a better position to handle similar issues in the future.

Reflecting on the day, I realized that while these bugs seemed overwhelming at first, they were also an opportunity to grow as a developer. Every problem solved brought me closer to mastering the art of platform engineering. The cloud was still new enough that there were plenty of challenges to tackle, and the community was rapidly evolving around us.

As I packed up my laptop and left for the day, I couldn’t help but smile. This was just the beginning of a long journey, full of ups and downs, but filled with learning experiences like no other.


That’s how July 20, 2009, went down in my tech journal. It was a day that shaped me as an engineer and set the stage for many more adventures to come.